To manage your email preferences, simply log into your Goodbiotics account and navigate to settings under the “notifications" tab. From there, you can choose the types of messages you'd like to receive or opt out of all Goodbiotics marketing emails.

If you did not receive an order confirmation email, please check your spam or junk folder first. If you still can't find it, log into your Goodbiotics account and review your order history to confirm your purchase. If the order does not appear, please contact our customer support team for assistance.

At Goodbiotics, we strive to offer you top-quality supplements and useful information to meet your nutritional needs. By collecting personal details such as gender and birth date, we can enhance our product development, design personalized health programs, and provide marketing content that is more relevant to your specific health concerns.

Absolutely! At Goodbiotics, we provide a 10% discount on refill orders through our subscription service. Plus, if you have three or more products on subscription, you'll enjoy an even bigger 15% discount. It's our way of thanking you for your loyalty to better health!

If your credit card is not going through, first double-check that you've entered the correct name, billing address, and security code. Ensure your card is activated and there are no spending limits set by your bank. If possible, try another credit card or opt for other available payment methods. If the issue persists, please reach out to our Customer Service team during business hours. They'll be happy to assist you further and collect any necessary information for review. Your satisfaction is our priority!

At Goodbiotics, we offer a variety of convenient payment options to suit your preferences. You can pay using all major credit cards, PayPal, Apple Pay, and for online orders, we also accept Venmo and Google Pay. It's all about making your shopping experience as seamless and hassle-free as possible!

Yes, you can find Goodbiotics' complete website privacy policy by visiting this link.

No, Goodbiotics does not offer private labeling for any of our products.