Returns & Exchanges

  • Please don't hesitate to reach out to our dedicated Customer Support team at hello@gbiotics.com or call us at (888) 462-3127. Your satisfaction is our priority, and we're committed to ensuring you have a positive experience with Goodbiotics.

  • If you're not completely satisfied with any Goodbiotics product purchased from our website or an authorized seller and are unable to resolve the issue with the seller, you can contact our Customer Service Department at (888) 462-3127 within sixty (30) days of purchase to request a refund or product credit.

    For more details, please visit www.gbiotics.com/30-day-satisfaction-guarantee.

  • Typically, Goodbiotics does not accept returns or exchanges for products that have exceeded their expiration date. However, in some cases we do offer an exception and we encourage you to reach out to Goodbiotics' Customer Service for additional assistance.

  • Absolutely! At Goodbiotics, we're committed to ensuring your satisfaction with every purchase. If you're not completely satisfied with your order upon receipt, we'll work with you to find a solution that meets your needs. Feel free to contact our Customer Service Department at (888) 462-3127 during our operating hours for assistance.

  • For returns or exchanges of Goodbiotics products purchased directly from us or from a healthcare practitioner, please reach out to our Customer Service Department at (888) 462-3127 or email hello@gbiotics.com. They will provide you with detailed instructions tailored to your specific situation.

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