Refunds

  • Our refund policy allows customers to request a refund within 30 days of purchase.

  • To request a refund, please reach out to our Customer Service team at hello@gbiotics.com or call (888) 462-3127 and provide your order details.

  • Refund requests must be made within 30 days of the purchase date.

  • Most unopened and unused products are eligible for a refund. Please refer to our refund policy for specific details.

  • Yes, certain conditions may apply. Please review our refund policy for full details.

  • Refunds are typically processed within 5-7 business days after the request is approved.

  • The refund amount may vary depending on the condition of the returned product and any applicable fees. Please refer to our refund policy for details.

  • Refunds are issued using the original payment method whenever possible.

  • In most cases, no, you no longer have to return the product to receive a refund. Please refer to our refund policy for specific instructions.

  • Please contact our Customer Service team immediately to report the issue, and we will arrange for a replacement.

  • Yes, we offer refunds for products returned within the specified timeframe and meeting our refund policy criteria.

  • Shipping fees are typically non-refundable unless otherwise stated or waived by one of our customer service representatives.

  • Refunds for subscription orders are subject to our refund policy. Please contact Customer Service for assistance.

  • Exchanges may be possible in certain circumstances. Please contact Customer Service to discuss exchange options.

  • If you haven't received your refund within the expected timeframe, please contact our Customer Service team for assistance.

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